Privacy Policy
How we collect, use, and protect your information
1. Introduction
Welcome to Tradiez ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service marketplace website (the "Service").
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, phone number, password)
- Profile information (professional details, skills, qualifications)
- Payment information (billing address, payment method details)
- Service listings and descriptions
- Communications with other users
- Reviews and feedback
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, interactions)
- Location data (based on IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our Service
- Process transactions and payments
- Match service providers with customers
- Send service notifications and updates
- Improve and personalize user experience
- Ensure platform safety and security
- Comply with legal obligations
- Resolve disputes and enforce our policies
4. Information Sharing
We may share your information with:
- Service providers and business partners who assist in operating our platform
- Other users as necessary for service delivery (limited to essential information)
- Legal authorities when required by law
- Third parties in the event of a business transfer or merger
5. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Control cookie preferences
- Export your data
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.
8. Children's Privacy
Our Service is not directed to children under 13 years old. We do not knowingly collect information from children under 13.
9. International Data Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our Service or via email.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
12. Additional Rights for Specific Regions
12.1 European Economic Area (EEA) Residents
Under GDPR, you have additional rights including:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
12.2 California Residents
Under CCPA/CPRA, you have additional rights including:
- Right to know what personal information is collected
- Right to know whether personal information is sold or shared
- Right to opt-out of sale or sharing of personal information
- Right to limit use of sensitive personal information
13. Cookie Policy
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
14. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
15. Terms of Service
This Privacy Policy is part of and subject to our Terms and Conditions. Please review them to understand the complete terms governing the use of our Service.